Junior International CRM Manager (all genders)

flaconi is one of Germany's leading online beauty retailers with an extensive portfolio of almost 1000 brands and 50.000 products. From drugstore over organic cosmetics to premium and luxury, the online shops in Germany, France, Austria, Poland and Switzerland cover all product segments and offers a diverse selection of products for a unique and daily beauty routine. Founded in 2011 as one of the first online perfumeries, flaconi is honored to work with more than 700 people from 60 different nations at the flaconi headquarters in Berlin-Charlottenburg and its fulfillment center in Halle. Shape our company's success with us and apply now online! We look forward to receiving your complete application documents including your earliest starting date. flaconi will not accept unsolicited resumes from any source (e.g. recruitment agency) other than directly from a candidate.

Ihre Aufgaben

• You will be responsible for the conception and implementation of email and push notification campaigns, as well as smaller CRM projects, specifically for flaconi.nl, flaconi.be, and upcoming international markets.

• Using your innovative ideas and keen sense of trends in the beauty industry, you will develop engaging campaign formats and plan target group-specific CRM campaigns for our valued existing customers.

• You will coordinate and design CRM-relevant marketing activities throughout the customer lifecycle, aiming to increase customer lifetime value (CLV).

• You will analyze and monitor relevant CRM KPIs, drawing data-driven insights and recommending actions for optimization.

• You will develop testing strategies to optimize key performance indicators, ensuring our CRM campaigns are as effective as possible.

• You will collaborate cross-functionally with other teams, including International, Creative, and Campaign Management, as well as your colleagues within the CRM department, fostering a collaborative and successful working environment.

Ihr Profil

We are looking for a highly motivated and creative Junior International CRM Manager (all genders) to join our Customer Relationship Management department. As a valuable member of our 11-person department, you will play a key role in planning, designing, analyzing, and optimizing CRM campaigns for our international markets. If you are open-minded, eager to take ownership, and have a passion for engaging customers, then we'd love to hear from you!,

• You have successfully completed studies, ideally in business administration, marketing, business psychology, media management, or a comparable apprenticeship

• You possess excellent language skills in either; Dutch, Swedish, Finnish, Czech, Danish, or Italian, coupled with fluency in English and German

• You have strong communication skills and outstanding organizational and coordination talent, ensuring seamless project management and stakeholder alignment.

• You demonstrate analytical thinking and an affinity for numbers, coupled with a performance-oriented approach and a holistic business understanding

• Proven experience with one of the previously mentioned international markets is a plus, demonstrating your understanding of specific market dynamics and customer preferences.

• A sense of trends and creativity will be highly valued, enabling you to develop innovative and engaging CRM campaigns that resonate with our target audiences.

Wir bieten Ihnen

• Full transparency: For this role, we have a salary band between 36,000€ and 45,000€ gross per year. The salary that we will offer you will always be within this span and is based on the skills that you show during the recruitment process.

• Our employees matter to us: We offer you a permanent contract and will cover the costs for your BVG or Deutschland ticket.

• Work-life balance: 29 vacation days, flexible working hours, up to three days of working from home a week and in specific cases the option to work 100 % remotely within Germany; the possibility of a paid sabbatical.

• flaconi Academy: Actively shape your own career path by taking advantage of our internal and external training opportunities.

• We care about your well being: We want to support you also during difficult times. For this, we offer you and your close relatives counseling sessions with mental health professionals.

• flaconi Fitness: a wide range of sports options & discounts on memberships.

• Family first: Our "emergency-daycare" is there for you in out-of-the-ordinary situations to look after your child on site at our office.

• Thinking about tomorrow together: flaconi subsidizes your savings contribution to the company pension scheme with an additional 20%.

• A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!

• Other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!