IT Support Operational Lead (m/f/d)

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients., Everything we do here is about making people's lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.

Ihre Aufgaben

The IT Department Coordinator is a pivotal role responsible for overseeing the administrative functions, project coordination, resource management, and fostering effective communication within Bad Homburg Campus DTI Team. This position requires a blend of administrative skills, project coordination abilities, and a strong understanding of operations to ensure the smooth functioning of the department and successful execution of initiatives.,

• Support Head of IT Bad Homburg Campus in preparing reports, presentations, and project documentation for both internal and external meetings.

• Maintain confidentiality of sensitive departmental information and handle confidential matters with discretion.

• Assist in planning, organizing, and tracking various IT projects from initiation to completion.

• Coordinate project timelines, tasks, and resources by liaising with team members, ensuring alignment with project goals and deadlines.

• Monitor project progress, identify potential risks or issues, and facilitate resolution or escalation as necessary.

• Maintain accurate records of IT assets, track inventory levels, and manage equipment procurement processes in coordination with relevant stakeholders.

• Foster a collaborative work environment within the IT department by organizing regular team meetings, preparing meeting agendas, and documenting meeting minutes to ensure clear communication and follow-up on action items.

• Act as a liaison between different teams within the department, facilitating effective communication, disseminating information, and ensuring alignment on departmental goals and initiatives.

• Coordinate with external vendors, service providers, and contractors, managing relationships, assisting in contracts negotiation, and ensuring compliance with contractual agreements and service level expectations.

• Support with specific IT related vendor assessments, and provide recommendations for selection based on departmental needs and requirements and corporate gudelines.

• Identify opportunities for process improvement within the IT department and collaborate with team members to implement streamlined workflows or procedures.

• Document IT departmental processes, policies, and best practices to ensure consistency, knowledge sharing, and compliance with organizational standards., We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly. Proactive

  We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results. Reliable

  We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day. Excellent

  We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

Ihr Profil

Bachelor's degree or equivalent work experience in Administration, IT functions and/or Coordination,

• +5 years or more of experience in administrative support or coordination, preferably within a high paced and technical environment.

• Project Management working experience a plus

• Preferable to have experience of working in the healthcare sector

• Team player; dynamic and proactive

• Good communication skills (English and German), both written and verbal with good ability to understand the needs of users, both technical and non-technical.

• Organized and structured approach to tasks and deadlines. Able to focus on priorities under pressure and self-manage high volume workloads.

• Project management methodologies

• Proficiency in MS Office suite, project management tools, and basic understanding of IT technologies/ concepts.

• Ability to work collaboratively in a team environment and adapt to changing priorities

• Proficiency in MS Office suite, project management tools, and basic understanding of IT environments

• German language and English fluent as a must (presenting, writing, reading)

• Additional languages beneficial

Wir bieten Ihnen

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7.

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more. Show all 6 services