Field Service Engineer

SAIC is currently seeking 5 Field Service Expert (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team., SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Ihre Aufgaben

This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.

• Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

• Represent the IBCS program as the primary point of contact

• Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

• Assist in the emplacement and initialization of the IBCS system

• Advise customers on the capabilities and limitations of the IBCS system

• Assist in troubleshooting IBCS hardware, software, and networks

• Provide feedback to program leadership regarding system performance and end-user feedback

• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

• Conduct training

• Support Program Help Desk

• Conduct scheduled equipment inventories

Ihr Profil

• BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract) - Mid-Level

• BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract) Senior Level,

• Experience with tactical networks and troubleshooting

• In field operator training

• Troubleshooting of computer systems and networks

• Good oral communications

• Ability to effectively prioritize and execute tasks in high-pressure environments

• Able to work independently and efficiently with short term deadlines

  REQUIRED CLEARANCE:

• Must possess an active DoD Secret Clearance

  REQUIRED CERTIFICATIONS:

• Security+ certified (Preferred on Day 1)

• Linux

• certification or the ability to obtain within three months of hire date

  DESIRED SKILLS:

• Army MOS 14 series - Air Defense Artillery OR 140 series - Air and Missile Defense (AMD) Systems

• IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software

• Willingness to acquire CDL

• Deployment experience OCONUS