Director Retail Operations (m/f/d)

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Select how often (in days) to receive an alert: Areas of responsibilities

• Oversee the daily operations of all retail stores, ensuring adherence to company policies and standards.
• Implement operational best practices to improve efficiency and effectiveness.
• Ensure all stores maintain high standards of customer service, cleanliness, and merchandising.
• Foster a positive and inclusive work environment that promotes employee engagement and professional growth.
• Manage the retail operations budget, including expenses, payroll, and capital investments.
• Foster a positive and inclusive work environment that promotes employee engagement and professional growth. Analyze financial reports to identify areas for cost reduction and revenue enhancement.
• Ensure stores meet or exceed sales targets and profitability goals.
• Coordinate with the supply chain team to ensure timely and efficient product delivery.
• Implement and monitor inventory control procedures.
• Ensure all retail operations comply with relevant laws, regulations, and company policies.
• Drive cost and time efficient Retail Projects (Roll-Out, Update and Upgrade) and deliver in Quality

Profil of qualification:

• Bachelors degree in Business Administration, Retail Management, or a related field (MBA preferred).
• Minimum of 10 years of experience in retail operations, with at least 5 years in a leadership role.
• Proven track record of successfully managing multiple retail locations.
• Strong financial acumen and experience managing budgets and financial performance.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and make strategic decisions.
• Proficiency in retail management software and Microsoft Office Suite.