IT Application Specialist

We are an international automotive supplier offering body solutions that make tomorrow's mobility safe. With 8,500 employees worldwide, we develop and produce complex metal and hybrid structures for body-in-white and chassis, which make a decisive contribution to the optimum protection of all vehicle occupants in the event of a car accident.

Ihre Aufgaben

• Provide capable and stable logistic processes in the related region North America

• Global SAP template solutions maintenance

• Collaboration in global IT Application projects

• Internal consultant for new business process requirements for Change Management

• 1st and 2nd level application support on local / regional / global level for Incident Management

• Act as primary point of contact for Users and Key Users

• Provide 2nd level User Support and manage 3rd level support

• Gathering, analyzing, evaluation of business requirements, working together with Process Owner/ Change Manager for new SD functionality including configuration, functional specifications, blueprints, testing, training, Go-Live Support & Validation Documentation, cut-over as Kirchhoff Change Management process

• Provide technical guidance and mentor department business analysts and conduct knowledge transfer and training of Key Users

• Maintains positive employee relations and addresses issues in timely manner. Seeks advice/counsel from appropriate sources as required.

• Participate in ongoing Continuous Improvement processes.

• Any other reasonable request made by management.

• Contributes to a safe, clean and comfortable work environment that complements the Occupational Health and Safety Act by ensuring the principles of the 5S discipline (simplify, separate, sanitize, standardize and support) are supported and adhered to.

• Ensures he/she is in full compliance with the laws of Ontario and/or any other province or state, while representing KIRCHHOFF Automotive or during the use of any KIRCHHOFF Automotive provided equipment.

• Judgement - exercises judgement re:

• Determining root cause of employee concern and handling situation in timely, effective Manner

• Accountability - is accountable in areas:

• Accountable for all IT Application help desk logistics requests for NA

• Contacts - establishes/maintains relationships:

• Employees at all levels within the organization

Ihr Profil

• Over 5 years of Experience configuring SAP modules

• SAP Experience within Automotive Industry is a plus, but not required

• Project management experience is an advantage

• Training Support Processes and Systems (SAP Solution Manager)

• SAP Basic reporting tools, administration (Queries, Quick View, ALV, …)

• Good understanding of IATF 16949/ISO 14001 requirements

Wir bieten Ihnen

• Perfect Attendance Award

• Service Awards

• Vacation and Extra Personal Paid Days

• Tuition Reimbursement

• Health, Dental and Vision Insurance

• Home and Auto Group Insurance program

• Supplier Discount on purchasing a new car