Russian Speaking Customer Service Agent (m/f/d)

Concentrix Russian Speaking Customer Service Agent (m/f/d) in Berlin, Germany, Start at the next possible date | full-time | 100% home office or at our Office - Andreasstraße 10, 10243 Berlin (https://www.google.com/maps/place/data=!4m2!3m1!1s0x47a84fc5bb297771:0xde7a22d3f69a9a14?sa=X&ved=1t:8290&ictx=111) | Monday - Sunday from 08am - 11pm | Russian and English | Inbound | up to 2.500€* gross/month.

Does that fit in with your everyday life? Perfect! Then it's our turn - read on and let us impress you, just as we impress our employees day after day. We're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Career growth and personal development

Whether you are a career changer, returning to work or a specialist - we will find the right position for you. We are developing further together, and we'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

Experience career success directly with us. In fact, most of our leaders have been promoted from within!

That's why we offer a range of specialisation and Leadership Development programs designed to set you on your way to the kind of career that meets your expectations, If all this feels like the perfect next step in your career journey, we want to hear from you . Apply today via our online form and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Ihre Aufgaben

As a Russian-speaking Customer Service Advisor (m/f/d) Social Media Support in our team you will:

• Have a paid, extensive trainingabout all things social media - like digital marketing, online advertising and more.

• Deal with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.

• Analyse and measure success metrics and optimize ad placements so your customer will have a powerful, successful marketing campaign.

• Constantly expand your knowledge of the ever-changing world of social media so that you are always up to date with new developments.

Ihr Profil

Concentrix is a great match if you:

• Are proficient or bilingual in Russian in speech and writing .

• Also have a good command of written and spoken English .

• Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.

• Are interested in social media, online media or digital marketing.

• Can flexibly cover the service hours (Monday - Sunday from 08am - 11pm), which are staffed using a rotating multi-shift system.

• Are a German resident. Unfortunately, applicants from Saxony, Hessen, Saarland and Hamburg cannot be considered. .

• Can fulfil the requirements for a remote workplace.

• Are willing to continuously expand your skills.

  Ideally you already have:

• Experience in customer service

• A recognised qualification and experience in customer service support.

  Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

Wir bieten Ihnen

In this role, we offer benefits that help support your unique lifestyle:

• We offer you 100% remote work from your first day of work.

• Join us full-time . Most weekends are off and are all yours!

• *Depending on the area of work, the salary can be made of a fixed and a variable component. You can expect up to €2,500 gross .

• With up to 25 vacation days and a flexible working time account, both short and long breaks are possible.

• You start with a paid 7-week (full-time) training course run by certified trainers.

• You don't need any previous experience. We will provide you with a mentor to support you right from the start.

• In addition, you will receive regular coaching, fresh-ups and development training, which will also be of benefit to your personal development.

• Your additional financial security through a company pension scheme comes as standard for us.

• Receive an attractive bonus of €700 for every new employee you successfully recruit.

• A wide range of employee discounts , negotiated by Concentrix with well-known partners, will help you save big.

• We highly value internal training and career opportunities, even worldwide.

• You can expect an open and motivated team that is eager to welcome you to Concentrix.

Kontakt

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