DOL TAP Regional Manager (Europe)

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Ihre Aufgaben

JOIN OUR TEAM to assist and prepare 200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

The DOL VETS TAP program needs an experienced, skilled, and passionate DOL TAP Regional Manager - Europe who has prior experience leading geographically dispersed team members and a professional workforce.

In this role, you will:

• Assist the Project Manager in implementing the Department of Labor's Employment Navigator pilot program for transitioning servicemembers worldwide

• Successfully execute DOL TAP Facilitation for transitioning service members

• Manage and oversee geographically dispersed Employment Navigators, Facilitators and Site Leads at multiple military installations worldwide

• Coordinate with installation Designated Governmental Representatives

• Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.

• Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs.

• Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers.

  This is a remote position based in Germany, but some travel to military installations in Europe may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Project Manager/Task Lead.

Ihr Profil

To be successful in this role, you will have:

• A Bachelor's degree and 5-7 years of related experience.

• Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.

• Must be able to communicate effectively, have supervisory experience, and respond to inquiries of a complex nature.

• Experience leading, managing, directing, or working as part of a geographically dispersed team.

• Proficient in the Microsoft Suite of Applications and virtual meeting platforms

• Able to work well with the Military clients and must be able to communicate orally and in writing.

• The ability to travel up to 25%.

  Additional desired experience and skills:

• A Master's degree

  If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Kontakt

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email., Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) ., Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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ID 67630