Working Student (IT Support) West Pharmaceutical Services Deutschland GmbH & Co. KG
Anzeige vom: 30.01.2025

Working Student (IT Support)

Standort:
  • Eschweiler
West Pharmaceutical Services Deutschland GmbH & Co. KG

Zusammenfassung

  • Arbeitszeit
    Vollzeit
  • Typ
    Festanstellung
  • Qualifikationslevel
    Techniker (einschl. staatl. gepr. Landwirte, Gestalter u.ä) B - Techniker u.a.

Gewünschte Fähigkeiten & Kenntnisse

IT Support
MS Office
IT
Active Directory
Planet
MOST
Support
Office-Suite

Stellenbeschreibung

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.



Ihre Aufgaben


The job holder works closely with the regional and global D&T team to support the developing and operating of all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. Performs duties in line with best D&T practices and applicable regulatory requirements,

  • Assist the local Technical Support team to provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), desktop computers and laptops, communication, and collaboration systems

  • Assist with troubleshooting and problem determination/resolution

  • Support the local technical Support team to collaborate with the regional and global D&T organization to maintain the service catalogue and Service level agreements in alignment with global / regional & site-specific IT services

  • Participate in local D&T projects

  • Performs other duties as assigned based on business needs

  • Other duties as assigned



Ihr Profil


  • Enrolled student in computer science or a similar study program (ideally with a bachelor's degree in computer science)

  • Prior experience of IT support and / or IT operations would be a plus

Work Experience

  • Entry level - no prior experience required.

Preferred Knowledge, Skills and Abilities

  • Desktop support inclusive MS Office Suite

  • Microsoft Active Directory (Nice-to-have)

  • Microsoft Office 365 (Nice-to-have)

  • Good interpersonal skills and communication skills

  • Strong service orientation

  • Good English skills, Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Profil

Fachliche Voraussetzung

  • Active Directory, Desktop-Pc, Desktop-Support, Dienstgütevereinbarung, Geschäftsanforderungen, IT Service Management, Informatik, Infrastruktur, It Operations, Laptops, Microsoft Office, Regulatorischen Anforderungen, Servicekatalog, Technischer Support

Persönliche Fähigkeiten

  • Durchhaltevermögen, Kommunikation, Problemanalyse, Serviceorientierung, Soziale Kompetenz, Teamarbeit

Schulabschluss

  • Bachelor

Sprachkenntnisse

  • Englisch

Berufserfahrung

  • Berufseinsteiger

Bewerbung

    Branche:

    Industrie / Technik

    Arbeitgeber:

    West Pharmaceutical Services Deutschland GmbH & Co. KG

    Adresse:

    West Pharmaceutical Services Deutschland GmbH & Co. KG
    Stolberger Str 21 41
    52249 Eschweiler

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