Inhouse Consultant SAP CS / Customer Service (f/m/d)

Whether you already have profound experience in SAP CS or would like to use your SAP SD knowledge to familiarize yourself with SAP CS - with us you can expect international projects at the interface between business and IT organizations.

Work with us in Wolfratshausen, Weinheim or remotely throughout Germany, with one business trip per month to both locations.

You support our team as Inhouse Consultant SAP CS / Customer Service (f/m/d) arrow_drop_down Responsibilitiesarrow_right

• Bridge Builder: As the connection between business and IT organizations, you design complex SAP solutions with a focus on customer service and repair processes.
• Contact Person: You provide support in all matters related to customer service and repairs.
• Requirements Manager: You record technical requirements, create IT solution concepts and ensure the quality of our IT designs.
• Implementer: You implement solutions in the areas of SAP Customer Service (CS) and SAP Sales & Distribution (SD).
• Transformer: You introduce the new S/4HANA service solution and the S/4 in-house repair process.
• Integrator: You coordinate with related modules and process areas.
• Project Manager: From the IT perspective, you manage SAP customer service and repair projects; therefore you also manage external and internal consultants, such as our Center of Excellence in India. Qualificationsarrow_right
• Qualifications: Successfully completed studies in (business) informatics or comparable.
• SAP CS: Profound knowledge in the implementation, operation and support of SAP CS (Customer Service).
• Projects: Experience in working on and managing IT projects for the in-house processes of repairs.
• Processes: A good understanding of in-house repair processes.
• Desirable: Knowledge of SAP SD and software development is a plus.
• Way of working: Communication skills, a structured, conceptual and independent way of working as well as a high ability to work in a team.
• Language: Good German skills (approx. level B2) and very good English skills (approx. from level C1) for international cooperation.