Quality Assurance Specialist (m/f/d)

Welcome to Pandora EMEA Distribution Centre GmbH, a logistics and distribution company of Pandora, the largest jewellery company in the world. Our Mission is to ship jewellery from our location in Hamburg to the EMEA region., Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at accessible price points. Pandora jewellery is sold in more than 100 countries through 6,700 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide and crafts its jewellery at three crafting facilities in Thailand. Pandora is committed to leadership in sustainability and is sourcing recycled silver and gold for all its jewellery, just as the company has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.

Ihre Aufgaben

With us, you will work in a dynamic and international working environment that is shaped by the different cultures of our employees who want to achieve great things together day by day., We are seeking an experienced and detail-oriented Quality Assurance (QA) Specialist to join our European Operations Excellence team. The QA Specialist will play a critical role in ensuring that our internal processes meet the highest quality standards across our organization. You will work closely with all departments to identify inconsistencies and foster a culture of continuous improvement.,

• You are responsible for running the Quality Assurance Assessment processes to find areas of improvement and safeguard process quality across all departments of Pandora EMEA Operations

• You plan and document quality assurance inspections

• You monitor, document and report on process quality performance and identify areas for training and process improvements

• You collaborate with cross-functional teams to address quality issues.

• You regularly communicate with your stakeholders within the business to understand their needs on improvement and translate it into existing and future quality assurance processes

• You stay updated with industry standards & best practices and run projects to continuously improve the Quality Assurance procedures, systems and reporting.

Ihr Profil

At Pandora, we recognise that it takes winning personalities to create winning cultures. As a person, you are curious, ambitious, self-driven and take a high degree of ownership for your tasks. You have a great sense of humour, are easy to work with and you enjoy meeting and working with new people.

In addition, we would like you to have:

• You have a quality assurance or similar background with a minimum of 1 year of practical experience, preferably within and Operations environment

• You are communicating effectively, fluently, and clearly with a smile and touch of enthusiasm

• You have great attention to details, a structured approach and feel "beautiful madness" when you find a bug

• Collaborating and communication with colleagues and stakeholders is something you enjoy

• Knowledge about CRM system Salesforce cloud as well as Playvox is beneficial

• You possess fluent verbal and written skills in English, any further language skills are an advantage

• You have experience in using Microsoft tools (Excel, Power Point and Teams).

Wir bieten Ihnen

Our employees are an essential part of our success. Therefore, we offer you a modern workplace, many opportunities for personal and professional development and attractive additional benefits such as:

• Internationally successful company with a flat hierarchy

• A highly motivated team with a Can-Do-Attitude

• Employee discount on Pandora products

• Free breakfast and lunch as well as free drinks

• Free massage monthly

• Company subsidised public transport ticket

• An online bonus platform and discount on Gym Membership

• Company events throughout the year (Summer, Christmas and more)

• Company paid day off on your birthday

• Working hours Monday till Friday between 8.30 am and 5.00 pm (40 hours week)

• Flexible working hours and remote work options are available

  Pandora is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It's important to us that everyone feels they belong, regardless of ethnicity, gender, disability, religion, belief, age or sexual identity.