Agile catalyst

citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world's fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds.

Ihre Aufgaben

The Agile catalyst is responsible for planning, leading, organizing, and coaching Agile project teams. The goals are to:

• Successfully deliver agile projects that provide exceptional business & customer value.
• Achieve a high level of performance and quality.
• Continuously improve processes to increase velocity while focusing on quality, sustainable team rhythms & motivation.

key responsibilities

• Ensure the why / strategy is clear to the team: Beginning with the end in mind, while keeping an iterative mindset;

• Support the development of solutions through collaborative effort, self-organizing of cross-functional teams and their customer/end user.

• Scope, plan, coordinate and manage multiple projects in close collaboration with internal and external teams.

• Help the team to shape the timeline, deliverables, budgets, and targets. Provide clarity on requirements and acceptance criteria. Facilitate decision making to support quicker execution.

• Create clarity on roles and responsibilities to encourage autonomy.

• Bring stakeholders together to fulfill specific roles that contribute to the success of the project, focused towards a common goal.

• Support product owners to provide continuous transparency on Product Roadmap. Set up execution rhythms: planning scrum events & circle meetings. Provide consistency by using already proven agile methodologies such as Scrum/Kanban/Holacracy and by cultivating the agile working principles.

• Fine tune processes to fit the citizenM culture: Create a CX project tool kit, to scale up CX's contribution to successful projects. Ask the right questions to trigger critical thinking from the team members.

• Encourage alignment and information exchange between external groups and the project team.

• Facilitate sessions to: identify risks, encourage mitigation, manage dependencies, evaluate improvements needed etc. (and providing possible solutions)

• Foster exciting and productive meetings, to ensure the team stays motivated and productive.

• Create BA when required. Support citizenM's agile transformation,

• citizenM experience nights for you (and friends and family)

• Personal and professional development opportunities and programmes

• Latest tech devices and all the tools you need to be successful in your role

• Commuting travel costs covered (by car or public transport)

• Pension and cycle to work scheme available

• Subsidized fresh daily lunches at our support office

• Flexible public holidays

• Employee assistance program

• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)

• Spacious office in a historic building surrounded by gardens

Ihr Profil

• Consolidated experience in coordinating cross-functional teams to deliver complex projects on and offline;

• Familiar with agile methodologies, certifications are a plus.

• Fluent in English, with clear and concise communication skills, considering cultural differences and an inclusive mindset.

• Proactivity and attention to detail.

• Problem solving mindset and abilities.

• Equally effective working in a team and individually. Ability to handle multiple projects simultaneously.

• Having a human focus and business impact

• Positive attitude when facing difficult or overlapping tasks.

• Familiarity with Trello, Jira, Confluence & Slack. Drive to produce high quality output.

• Ability to set realistic deadlines and goals (and keeping others accountable).