Quality Program Engineer

Ihre Aufgaben

The Quality Program Engineer Passenger Cars is responsible for providing adequate market quality information to headquarter teams in order to maximize continuous product improvement. This includes building the best-in-class quality management standard and high efficiency, which contributes to the best product quality improvement.

About the department:

The After Sales department within BYD Europe is responsible for all Service & Maintenance related topics concerning our full electric buses & trucks. This is including, but not limited to, building up a service network in whole Europe, providing technical support to our customers and Service Providers, supporting the sales department by calculating Life Cycle Costs, development of the Spare Parts business and providing trainings. The main objective of the After Sales department is to contribute to Customer Satisfaction & loyalty.

One of the important tasks of the After Sales department is to provide Technical service to our Service Providers and customers. For the Technical & Warranty team, we are looking for a Quality Program Engineer Passenger Cars.

As Quality Program Engineer you will:

• Collect Europe quality information and report to HQ quality team and internal suppliers, cooperate with stakeholders to get solutions and release to Europe market.

• Develop and release materials about product knowledge and product state distinguish notice.

• Monitor the product fault tendency from quality management viewpoint, provide preventive measures.

• Fault parts and special event responsibility verification.

• Quality issue follow up and service campaign management.

• Labour hour rationality improvement feedback.

• Cooperate with Europe and HQ R&D team to continuously improve product quality.

• Other works assigned from line manager.

  Your profile

Ihr Profil

• Bachelor degree or higher, with more than 2 years' relevant experience.

• Excellent English and Chinese language skills. Other European languages will be considered an advantage.

• Strong cross culture communication skills and program management ability.

• Ability to work under pressure and to strict deadlines in a dynamic environment.

• NEV Technical background is preferable.

• Willingness to frequent trip in Europe and travel to China.

Wir bieten Ihnen

• Performance and experience based competitive remuneration, pension plan.

• 25 holidays

• option to purchase 5 extra holidays.

• Commuting allowance when working from the Office.

• Department & company wide teambuilding events.

• An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

  Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team