Electro Mechanical Field Service Engineer

Ihre Aufgaben

We are looking for an Electro Mechanical Field Service Engineer, initially with a strong bias towards Ophthalmology and Robotics, predominately based in the York / Leeds area or within a 20 mile radius. Some regional, UK and/or European travel may be required from time to time.

The role will be responsible for carrying out installations, servicing, moves & changes, upgrade, modification, and repair of Ophthalmology equipment along with other medical, robotic and similar devices as required. The role holder will also be trained and expected to carry out similar tasks on other relevant equipment which may fall outside of the medical sector. You will be working on highly complex systems requiring quick learning and understanding; as well as the ability to rapidly identify the nature of complex issues and to provide optimal solutions. From time to time Customer / Engineer training will be required.,

• To carry out the installation, servicing, moves & changes, upgrade, modification, and repair requirements of the company customer base as requested.

• To always apply a professional, reactive, and proactive service to our customers.

• Problem-solve in a responsible and methodical manner whilst carrying out effective customer liaison skills to ensure total customer satisfaction.

• Ensure effective communications are maintained with Area Manager's and other Veritek staff as required.

• To be flexible to work within other regions of the UK within given notice as required.

• To attend and pass any necessary product or skills training programmes.

• To ensure call closure procedures are always followed.

• Ensure all necessary paperwork and company system updates are completed correctly and returned within correct timescales.

• Effectively maintain vehicle stock inventory.

• To manage customer returns, disposal of returned capital equipment and parts in a compliant timely manner to ISO and WEEE procedures

• Be responsible for ensuring safe working practices under the Health & Safety Acts.

• To always demonstrate appropriate driver behaviours.

Ihr Profil

• Previous field service engineering experience in a medical or similar environment.

• Excellent customer service skills.

• Good core engineering skills and knowledge.

• Electrical/Electronic/Software Engineering experience.

• Ability to work as part of a team.

• Smart appearance.

• Organised and punctual.

• Good telephone manner.

• Strong communication skills

• Clean driving licence.

  Additional Requirements:

• Must have a current up to date passport or be able to apply for one immediately. May sometimes be required to work early starts and/or late finishes. Core 45 hours per week, Monday to Friday plus 1 in 3 Saturdays (additional 9 hours)

Kontakt

To apply, please send your CV to human.resources@veritekglobal.com confirming your salary expectation . Closing date for applications is Friday 20th October 2023.