Customer Service & Logistics Manager

HECH a leading provider of high-quality beauty food supplements and care products in exclusive international distribution. At the Berlin Mahlsdorf site, a team of experts in the fields of product development, marketing and sales is working on constantly expanding the brand presence in the highly dynamic markets of Europe, Asia, the Middle East and the USA with new and high-quality food supplements and skin care. We are convinced that it is not only our products that make the HECH brand successful, but also see every single employee in the team as a valuable part in which we are happy to invest for mutual success.

Ihre Aufgaben

• You communicate with our customers and support all national and export-related business transactions

• You take over the order processing including accounting and complaints processing

• You plan the shipment of goods to our national and international customers according to deadlines in close coordination with the relevant functional areas

• You create the shipping and customs documents in compliance with all requirements of customs and foreign trade law

• You are the contact person for freight forwarders and other shipping companies such as courier services

• They collect offers, take on order processing and notify shipments

• They monitor and archive incoming documents from freight forwarders and other shipping companies such as courier services

• You take on the processing of special tasks and participate in projects to optimize order processing and shipping

• They support all promotional activities

Ihr Profil

• Commercially oriented training, studies or relevant professional experience;

• Experience in clerical work, especially in the forwarding and logistics sector is an advantage

• Working with system software - e.g. customer service, order processing, invoicing and/or merchandise management

• Versed in the use of Microsoft Office (esp. Excel, Word)

• Fluent in German and good knowledge of English, both spoken and written

  Personal requirements:

• You are service-oriented and enjoy working with people

• appreciate an organized and careful way of working for themselves and others,

• act communicatively and solution-oriented in a team.

• are looking for a modern and diverse range of tasks in a pleasant working environment

Kontakt

jobs@hech.com