Flagship Store Client Advisor & Sports Specialist

Flagship Store Client Advisor & Sports Specialist

Are you an experienced and entrepreneurial Client Advisor looking for a new challenge? J.Lindeberg is seeking a passionate and driven Sport Specialist to join our team at the new flagship store opening in Copenhagen in August 2023.

As an employee at J.Lindeberg, you'll have the opportunity to play a key role in driving growth, building the brand, and delivering exceptional customer experiences. We value progressiveness, energy, inclusivity, and we are looking for someone who embodies these values.

Reporting to the Store Manager, you will collaborate with your team to create a seamless, personalized, and engaging environment for our customers, while maintaining our brand identity. Together with the Customer Experience & Activation Manager and Brand Visual Merchandiser, you will work to establish a brand-right experience that fosters a sense of community within J.Lindeberg.

RESPONSIBILITIES:
- Act as a Client Advisor in-store, focusing on clientelling and providing exceptional service.

- Drive the store to achieve daily, weekly, and monthly targets by proactively responding to P&L data and implementing strategies for a healthy business.

- Provide sales coaching to team members, with a specific focus on golf and sport.

- Maintain the store's visual appearance according to the brand's standards, and collaborate with the Customer Experience & Activation Manager to organize in-store activations.

- Establish collaborative partnerships with golf clubs to drive traffic and enhance brand visibility. Execute events and activations to engage customers and promote the brand.

- Ensure high levels of cleanliness and organization in the store and stockroom, oversee stock takes, and manage daily operations, including stock delivery, returns, customer experience, and omnichannel procedures.

QUALIFICATIONS :
- Passionate about delivering a world-class service and product experience to store clients, with a deep appreciation for high-quality clothing and a strong interest in the retail industry.

- Energetic, positive, and proactive, with an entrepreneurial mindset and a constant drive to challenge the status quo and seek improvement.

- Highly organized and experienced in leading teams, with an in-depth knowledge of the city of Copenhagen.

- Extensive management experience, particularly in the premium fashion sector, with a proven track record of building and elevating brands.

- Proficient in CRM and experienced in developing long-term, profitable customer relationships, as well as leading and educating staff.

- Thorough understanding of KPIs and their impact on the business, including P&L and ROI.

- Excellent communication skills, fluency in English, and preferably Danish.

J.Lindeberg brand values:
We are the brand bridging fashion and sports and our promise is to make a dent in conformity living by our brand values.

PROGRESSIVE - always challenging the status quo, being bold and always aim to improve.

ENERGETIC - bringing energy into everything we do and being ready to go the extra mile for our colleagues and our customers.

INCLUSIVE - we are a community that embraces diversity, values integrity and take full accountability for what we do.

Join us to make a dent!

We hope that you want to be a part of our team and to grow together with us. Interviews will be held continuously, and we ask you to send in your application and CV as soon as possible.