Customer Account Manager

RoamsysNext provides web-based software to all the major mobile network operators in the world. With more than 160 global customers (including Deutsche Telekom, Vodafone, Orange, Telefonica) and a highly successful business model we help our customers to connect to partner networks and simplify processes as well as making their networks more secure. Find out more at roamsys-next.com.

Ihre Aufgaben

At RoamsysNext, the difference between making good software and making great software, is our people. To expand our international team, we are looking for a highly accurate and reliable person to support our Client Service team. The team duties include customer support, customer account setup and the support of the Sales and Operations team. You'll be joining a highly supportive, growing team of web developers and telecommunication experts working on creative projects and products. We are looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative environment.,

• Keep contact with customers to understand their needs and wishes and to meet deadlines

• Account setup for our fast-growing number of international customers

• Working and aligning with customers during the data migration process

• Supporting other teams: Operations, Sales and Customer Support

Ihr Profil

• Work permit for Luxembourg

• Excellent interpersonal and communication skills as well as a customer focused mindset

• Fluent in English - German, French and/or Spanish is a plus

• Hands on experience and excellent skills in working with MS Excel

Wir bieten Ihnen

Our office is open, highly collaborative and yes, fun! To support you at work we offer free water, coffee and tea, flexitime, up to 30 days holidays, luncheon vouchers and a competitive salary. Home office is possible within the framework of the legal regulations.

Kontakt

If you are interested in this position or would like to discuss other roles that we are currently recruiting for, please forward your CV for the attention of our CEO Michael Grasmück (jobs@roamsys-next.com). Andreas Gniffke2023-09-19T11:15:31+00:00September 19th, 2023|