About the role
The Solution Consultant will specialize in integrating Tacton's Configure, Price, and Quote (CPQ) solution into a customers existing technology infrastructure to improve operational efficiency, streamline processes, and enhance and simplify the overall functionality of systems.
This role will be responsible for providing expertise, best practices, and structured solutions to meet customer integration needs, helping them leverage Tacton CPQ to achieve business value and engage with their customers more effectively.
This involves analyzing, mapping, implementing, and supporting integrations with systems like SAP, Oracle, Salesforce, Microsoft Dynamics, and others, contributing to Tacton's mission of supporting customers in their digital transformation. What you will do
- Provide expertise on Tacton products and analyze client requirements to design integration solutions that meet their needs and expectations.
- Develop, test, and deploy integration solutions using various technologies and platforms, such as web services, APIs, cloud-based techniques, middleware, etc.
- Troubleshoot and resolve any integration issues or errors that may arise during the project lifecycle.
- Provide technical support and guidance to customers and internal teams on integration best practices and standards.
- Document integration processes and procedures and ensure compliance with quality and security policies.
- Stay updated on the latest trends and developments in integration technologies and platforms.
- Lead customer workshops to understand their needs and gather requirements.
- Collaborate with Project Managers to plan and execute projects effectively.
- Work with large multinational manufacturing companies with an international presence.
You will join a great team consisting of solution consultants with different backgrounds and seniority levels, and report to Adam Rossio, Director Customer Services Americas. As a Solution Consultant you will develop, learn, and grow together with a team dedicated to delivering the best customer experience journey.
Requirements:
- Bachelors degree in computer science or a related field.
- At least two years of experience in software development or integration roles
- Previous experience in manufacturing companies in the IT area, preferably within SaaS.
- Experience implementing integrations, preferably with systems like SAP, Oracle, Salesforce, ERP, CRM, and PLM.
- Proficiency in integration technologies and languages commonly used in integration, such as Java, Python, C#, or JavaScript.
- Knowledge of scripting languages for automation and customization.
- Knowledge of relational databases and SQL.
- Experience with CPQ solutions and product structure mapping.
- Strong English communication skills for multinational client interactions.
Who will thrive in this role
You are a tech savvy individual with a strong desire to provide excellent customer service through software solutions. You enjoy working in a dynamic, fast-paced environment and are comfortable working both independently and as part of a team. A customer-focused approach is key to be able to demonstrate a continuous eagerness to learn and stay updated on current industry trends. You possess exceptional business acumen and problem-solving abilities, capable of transforming customer requirements into innovative integration solutions. Moreover, you have a strong business sense to align technical solutions with strategic goals and act as a trusted advisor.
The recruitment process consists of:
- Screening call with Global Talent Acquisition Partner
- Business interview with our hiring manager
- Code test Interview with peer
- Grandparent Interview
- Reference check
What We Offer: At Tacton, youll have the opportunity to grow your career in a global organization that values teamwork and individual development. Working with cutting-edge technology, we tackle complex challenges in the manufacturing industry. We offer flexible working conditions, knowledge-sharing, and a culture built on mutual respect and collaboration.
Our Culture and Why You Belong
Collaborative, Engaged, Trustworthy, Customer-Oriented, Visionaryif these values resonate with you, wed love to hear from you!
At Tacton, we celebrate diversity and strive to create an inclusive environment where everyone feels welcome. Our team consists of people from all over the world, and we believe this diversity makes us stronger.
As an Equal Opportunity Employer, were committed to fostering an environment where everyone can thrive. With our comprehensive onboarding program, youll be set up for success from day one.
We look forward to your applicationapply soon as we review candidates on a rolling basis.
About Tacton
Tacton is a leading software-as-a-service company trusted by global manufacturers. We started in the late 1990s when six computer scientists figured out a revolutionary way to help Manufacturers overcome their most business-critical product configuration challenges. Since then, we have grown to support global manufacturers seeking to thrive in a changing world.
We invite you to find out more about us @ www.tacton.com/about
Department: Services Role Solution Consultant People Experience All departments tacton.com/ Employee login
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