Website Specialist (f/m/d)
München
Your Tasks
- Project Management: Support the migration of websites to the new environment, coordinating the project logistics and communication with the relevant stakeholders across the various project workstreams in order to ensure alignment with project objectives, key milestones and timeline.
- Product Management: Collaborate with internal teams and external vendors to research and conceptualize user stories and workflow. Gather and document detailed technical requirements for features, enhancements, bug fixes and optimization opportunities. Conduct user testing and ensure features meet acceptance criteria before deployment.
- Platform Management: Manage platform governance and user community, ensuring the smooth and stable running of the website operations and addressing issues that arise.
- Knowledge Management and Training: Drive platform adoption and optimal platform usage through creation of comprehensive guides and other knowledge-sharing or competency-building activities such as workshops and training sessions.
- User support and issue resolution: Evaluate user requests and escalate technical errors and/or user feedback to the development team, ensuring prompt and effective resolution. Maintain open feedback loops with users to continuously improve user experience on the platform.
- Sitecore evangelist: Act as Sitecore champion within the organization, promoting its capabilities and guiding teams to fully unlock the potential of the system and its features in building and managing their website experiences. Collaborate with the user community to optimize website performance and ensure best practices are followed in terms of content management.
Your Qualifications
- Bachelor's degree in Marketing, Information Technology, Business, or related fields
- Proven experience in website operations (preferably Sitecore) and digital marketing
- Strong competency in project management with proven experience managing complex projects internationally
- Ability to translate business needs into technical specifications and communicate effectively
Additional Information
- Bachelor's degree in Marketing, Information Technology, Business, or related fields - Proven experience in website operations (preferably Sitecore) and digital marketing - Strong competency in project management with proven experience managing complex projects internationally - Ability to translate business needs into technical specifications and communicate effectively