Salesforce Business Analyst

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

Ihre Aufgaben

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. We look forward to meeting you!,

• Collaborate with stakeholders to gather and document business requirements for Salesforce projects.

• Analyze existing business processes and identify areas for improvement using Salesforce solutions.

• Design and configure Salesforce applications to meet business needs, including custom objects, workflows, and reports.

• Conduct user acceptance testing (UAT) to ensure that solutions meet business requirements and quality standards.

• Provide training and support to end-users on Salesforce functionalities and best practices.

• Create and maintain documentation related to Salesforce configurations, processes, and user guides.

• Stay updated on Salesforce features and best practices to recommend enhancements and optimizations.

• Work with cross-functional teams to ensure successful project delivery and alignment with business goals.

Ihr Profil

• Bachelor's degree in Computer Science, Information Technology, or a related field is required.

• From 3+ years proven experience as a Business Analyst, preferably with a focus on Salesforce.

• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, etc.

• Proficiency in Salesforce configuration, reporting, and data management.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills to work effectively with stakeholders at all levels.

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.

• Experience with Agile methodologies is preferred.

Wir bieten Ihnen

• 13th-month salary

• 14+ annual leaves per year

• Premium healthcare insurance, starting from your probation period

• Project reviews and yearly performance appraisals

• Annual company trips

• Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)

• International team with flexible working time

• hybrid working

• Tailor-made career path

• Technical workshops and training courses

• Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries

  Equal Opportunity