We are an established tech startup with major tech investors Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and e-commerce vendors to automate their resource planning and focus on the things that matters most to them: their business. We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam, Berlin, Munich and Lohne (Oldenburg). You decide!
Ihre Aufgaben
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You maintain essential IT operations and services, including managing various SaaS applications like Okta, Kandji, Slack, Google Workspace, Atlassian, and Workato
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You leverage your understanding and experience with APIs to build automation using tools like Workato, Okta Workflows, or Zapier
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You perform maintenance tasks such as application upgrades, remediating OS vulnerabilities, and managing assets
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You manage your own time effectively and continuously strive to improve our IT infrastructure
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You are responsible for providing internal IT and application support, including troubleshooting outages, retrieving and evaluating logs, and performing root cause analysis
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You apply logical problem-solving skills to create secure and efficient processes for users
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You utilize ABM and MDM solutions to automate the employee on/offboarding process
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You provide users with self-service functionalities to help them resolve issues quickly and independently
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You are responsible for the hardware inventory system, ensuring timely distribution of devices to new employees and coordinating the return of equipment, while maintaining accurate and up-to-date inventory records for operational efficiency
Ihr Profil
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You have minimum one year of professional experience in IT Infrastructure implementation and administration, with high-growth operations or startup experience being a plus
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You provide users with a friendly, approachable demeanor, making them feel comfortable seeking help and explaining complex topics in an easy-to-understand manner
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You demonstrate strong teamwork and collaboration skills, interacting effectively with your team, other departments, external customers, and third-party suppliers
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You are familiar with managing various applications, including the Atlassian Stack (JIRA, Confluence), SaaS platforms (Google Workspace, Lever, Slack, Personio, Zoom, etc.), and Identity Providers (Okta, Onelogin, or Google IAM)
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You ideally apply scripting or coding knowledge (Python or Terminal/Powershell) to automate processes and improve operational efficiency
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You are fluent in English and ideally in German
Wir bieten Ihnen
Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours. Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany. Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning. Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication.