Director of GTM/Sales Systems

CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we’re bringing together kind, smart and highly-skilled people from all corners of the globe.

If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!, CoachHub is your trusted global talent development platform. We enable behavioral change with world class coaching delivered through our state-of-the-art digital platform. Every day, we reinvent people development to support individual, collective and organizational transformation.

Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Together, they leverage scientific evidence and platform insights to maximize business impact and drive innovation at CoachHub.

Our global pool of over 3,500 certified business coaches in 90 countries offer coaching sessions in over 80 languages to more than 1,000 enterprise clients across six continents and are supported by our international team of over 400 dedicated CoachHubbers.

We provide personalized, one-on-one coaching at scale with our AI-enabled technology platform that offers a simple and elegant user experience and a seamless coaching journey.

Ihre Aufgaben

Reporting to the VP, Revenue Operations, the Director of GTM Systems will lead the GTM Systems, which is responsible for the Salesforce roadmap across the company and Revenue tech stack. This role ensures that as we scale Salesforce, we build to the highest development standards and address core business needs. This role will partner with critical team members from Revenue, Customer Success, Marketing, Finance, Legal and Product.

Our primary focus is to improve our customer journey, engagement and retention. We're passionate about how Salesforce can help Coachhub be more strategic and efficient. At Coachub, we work closely as a team, value respect & humility, and are always willing to pitch in and help other team members. We're looking for someone who is passionate about Salesforce, enjoys working closely with stakeholders, is hungry for challenges, and possesses the emotional insight to address them

Key responsibilities & Deliverables

• Oversee Salesforce and related tech stack to ensure all functions work seamlessly together

• Steer the vision of Salesforce at CoachHub, including understanding the full potential of the platform to solve business and customer challenges

• Primary relationship owner for all internal and external stakeholders of the Salesforce platform

• Project Manager for all strategic projects in our GTM System roadmap

• Manage our vendor relationships and technical budget, including identifying and vetting the appropriate tools, supporting pricing negotiations and contract terms, supervising usage, and evaluating value delivered

• Design and create new programs to improve best practice sharing to enhance the quality and efficiency of Salesforce and its integrated systems

Ihr Profil

• 8+ years of Salesforce management experience

• Certified Salesforce Advanced Admin

• Extensive Sales Cloud and Service Cloud experience

• High proficiency in spoken and written English,

• Strong communicator who enjoys interacting with various stakeholders and problem-solving

• Technical profile but has the business insight to understand and orient workstreams around strategic company objectives

• Thorough understanding of different options and best practices for management of projects, programs, risks, and change

• Excellent organization, communication and prioritization skills