Consultant iGOS

Junior Consultant iGOS

Hybrid

• Hamburg, Hamburg, Deutschland

Service Management

Jobbeschreibung

We are the Implico Group. We provide the world with data and keep it moving. With our innovative IT solutions and services, we connect, strengthen and optimize the supply chains of the bulk industry. This enables us to offer our customers completely new forms of collaboration - beyond digitalization. We have around 250 colleagues working every day to make Implico better. We need you to help us continue to do this!

• Do you love new experiences?
• Do you want to be part of an innovative and dynamic company that values a healthy work-life balance?
• Do you want to surpass yourself and continue to develop?
• Then you've come to the right place!

Join us and become part of the Implico family!

Your tasks:

• You work daily with iGOS.
• You take on tasks in the Clearing Center.
• You create LINUX scripts.
• You support projects for new and existing customers.
• You proactively find, analyze, and correct issues.
• You support customer processes.
• You perform technical work in the Clearing Center.
• You assist in categorizing and discussing customer requirements and are a reliable contact for existing customers.
• You proactively support your colleagues and contribute to the smooth running of the entire team.

Stellenanforderungen

What you bring along:

• You should have basic knowledge of Linux and Clearing Center.
• Good knowledge of CSI/CSO is required.
• You should have good knowledge of PL/SQL.
• Proficiency in MS Office products is necessary.
• Basic knowledge of SAP is desirable.
• Good knowledge of oil and gas processes is expected.
• You need to be able to analyze situations and processes systematically and in a structured manner.
• Decision-making ability is a key requirement.
• You should be familiar with handling the Outlook Ticketing Tool, CSI/CSO, PL/SQL, CC routes and folders, and Linux scripts.
• A willingness to learn new technologies is expected from you.
• You must be able to quickly adapt to new situations.
• Customer and service orientation are crucial for this role.
• Responsibility and reliability, especially in communication with customers, are essential.
• Team spirit and a strong willingness to collaborate are important.
• You should be able to work independently and in a structured manner.
• Stress tolerance is necessary for this position.
• Reliability and accuracy are expected from you.
• Flexibility is required.
• You are willing to travel occasionally, both nationally and internationally (approximately 5% of your work time).
• Good German language skills (at least "good" level) and fluency in English are required.

What you can expect from us:**

• We support mobile and flexible working - even from abroad
• Our working time account helps you to balance work and private life
• A works council that supports you with advice and assistance
• We support your development through our integrated career system
• Further and advanced training is very important to us and is practiced openly.
• Configure any type of JobRad - or several at once
• Events promote our open and team-oriented culture
• You will work with international colleagues and customers.
• And our global team is growing. Become a part of it!