Global Customer Master Data Lead (m/f/d)

Your responsibilities:

Data Management activities:

• Define and own the implementation of the end-to-end process for managing customer master data
• Develop actionable reporting to monitor data requirements and identify areas for improvement
• Drive continuous improvement by implementing best practices, and ensuring that business and internal controls are in place
• Lead analysis and optimization of customer master data elements to enhance data flow between users and stakeholders
• Lead data management activities and drive initiatives to optimize processes and capabilities, ensuring seamless operation, monitoring, support, and maintenance of data services
• Lead the creation, implementation, and maintenance of master data solutions and services, adhering to organizational policies and frameworks, including SLAs and KPIs
• Foster strong cross-functional relationships to help the business leverage master data in support of strategic goals

Data Governance activities:

• Lead the creation of data policies and practices to ensure data integrity, security, safety and availability
• Define and maintain up-to-date documentation, including end-to-end data models, data dictionaries, and lists of values documentation
• Define and promote data management best practices, principles, and processes within the data governance domain
• Design and implement solutions to consolidate and cleanse data from across the organization into a single, consistent, and high-quality data storage platform

Your qualification Bachelor's degree or higher in Data Science, Economics, Information Systems, Statistics, Applied Mathematics, Business Administration, or a related field

• Minimum 8 years of experience in data warehousing, master data management, data governance, and associated technologies
• Ideally first experience in data quality and data cleansing strategies
• Demonstrated leadership experience
• Proficiency with SAP Master Data Governance (MDG)
• Project management experience using both Waterfall and Scrum methodologies
• Comprehensive understanding of business processes, especially in Customer Master Data management
• Experience working in agile environments
• Excellent interpersonal, communication, and presentation skills
• Proven ability to drive cross-functional collaboration, build consensus, and foster a team-oriented environment
• Strong analytical and conceptual thinking abilities, with an attention to detail and a results-oriented approach

Your competencies

The interview will be competence based and the following competencies will be assessed:

• Build for the Future
• Deliver Results
• Lead People
• Lead Self
• Model and champion Our Core Values

Your benefits Flexible working hours, remote work possible (up to 60%)

• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our Buttje&Deern partner
• Bike leasing