Laboratory Technician/MTA

Ihre Aufgaben

• 2nd level support for our EMEA region for our Work Area Manager (WAM) solution in a medical laboratory environment

• Collaboration with our IT Product Management in the role as technical IT Product Manager

• Work on support documentation and technical training

• Creation of computer images for mass role out Side tasks:

• Support and maintain the McAfee Application control software

• Performing trainings for our 1st level support within our Sysmex Academy

• Hardening of computer images

Ihr Profil

• An IT technical education or degree and experience in a medical laboratory environment or a medical laboratory technical education with experience in the IT environment

• Several years familiarity with the processes and workflow in a medical laboratory

• Several years familiarity with common communication protocols, such as ASTM E1394, ASTM E1381 and HL7

• In-depth knowledge of Windows 10 operating systems, Microsoft SQL Server and IIS

• A sound basic knowledge and experience in using PowerShell for administrative purposes would be beneficial

• High resilience in troubleshooting under time pressure

• Good written and verbal English skills

• Good communication skills and a high level of social competence

Wir bieten Ihnen

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.

• Culture & cooperation An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environment, personal improvement through our HR people & culture development team, after-work events for internal networking

• Work-life balance Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave

• Additional benefits Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen

• Health & wellbeing In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management

• Mobility Subsidy for the public transport "Deutschlandticket", free parking, bike leasing via JobRad

• Social Responsibility Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources