Flight Operation Specialist

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It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Ihre Aufgaben

As our Junior Flight Specialist, you would be working directly with the Operations team and the Flights team itself. You'll be helping them check information in our internal platform to ensure the Flights Department information is accurate and trustful. You will also be working on our GDS (Amadeus) with daily tasks such as queues, ADMs and some reservations. As an operational department, be prepared to be part of our rotation system for emergencies. As a team, we have the challenge to always provide a good and fast service in order to be able to achieve our objectives. We like to focus on our company values. Be FUN to work in an international team environment, be FOCUS to meet deadlines and achieve goals, and be FAIR in every aspect of our daily work. You will report directly to the Director of Flights, Ericka, and you will be part of the Flights Department, which is divided into 2 teams, Flight Purchase and Flight Operations. Currently, we have a team of 8 flight specialists, you might be the 9th!

On daily basis you will

• Check our internal system to ensure quality on information

• Review our GDS's queue, ADMs, make some flight reservations

• Work hand by hand with the OPS team and IT team to avoid errors

• Constant communications with both Flights Team

• Be ready to answer emergency calls on a rotating basis with the rest of the team.,

• Freedom to be creative in achieving results.

• International & friendly working environment.

• Quarterly Social Days and Team Events.

• Work out of other offices in the Ventura network around the world.

• Opportunity to constantly learn and grow.

• We care about the well-being of your employees (regular O3, satisfaction surveys etc.)

• Yearly 2-week-offsite, if we achieve our goals.

• Participation in the overall company's profits.

• Visit our Career Page to get more insights into our office life.

Ihr Profil

• Basic Amadeus experience.

• English proficiency at B2 level in speaking and writing

• Experience on Customer Service with great service mentality.

• Good skills on prioritizing and organization.

• Great analytical skills and problem-solving skills.

• Strong ability to work in a team environment.

• Strong attention to details.

• Being able to work under pressure.

You can impress us even more

• Other language skills (French or German).

• Have experience working with other GDS.

• Previous experience working in an airline.