ENROLLMENT SUPPORT ASSISTANT

As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion. We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others. Quick Link for Posting https://www.careers.luc.edu/postings/29434

Ihre Aufgaben

• Manage timely processing of all admission-related material (paper and electronic documents), data record and entry, database maintenance, related to admission including scanning, electronic and paper filling.

• Serve prospective students and applicants by answering incoming calls and respond to emails, greeting walk-ins, answering questions, providing prospects with contact information and taking phone messages.

• Support University partners and Academic units by answering incoming calls and respond to emails, and troubleshoot and resolve issues within Slate application system.

• Delegate work to student support staff and oversee the accuracy of the production of their work.

• Perform other duties as assigned.

Ihr Profil

High School Diploma or equivalent. Minimum two years of administrative and customer service support experience., High School Diploma or GED required; some college preferred. Minimum two years of administrative and customer service support experience in an educational environment preferred. Strong interpersonal skills with people in a diverse community - Ability to pay attention to detail and to handle confidential information with excellent judgment and discretion required - Demonstrated ability to proactively set priorities and work with diplomacy and efficiency in a high demand environment - Proven customer service skills - Excellent organizational, communication and collaborative skills - Ability to receive detailed information through verbal and written communication - Ability to write, expressing and exchanging ideas. - Experience with student information systems - Demonstrated computer experience Certificates/Credentials/Licenses n/a Computer Skills Proficient in Microsoft Office programs required. Capable of using computer operation systems, internet resources and complex database systems. Familiarity with Peoplesoft or Technolutions Slate preferred., 1.

• Do you have a High School Diploma or equivalent?

• Yes

• No 2.

• Do you have a minimum of two years of administrative and customer service support experience?

Kontakt

Loyola University Chicago | Information: (773) 508 - 6000 1032 W Sheridan Rd | Chicago, IL | 60660 2018 (c) Loyola University Chicago | University Policies