Credit and Collections Analyst - Cranbury, NJ

A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Ihre Aufgaben

• Monitor assigned accounts daily and initiate collection actions through Get Paid system. Collection actions are typically done via email and/or phone.

• Maintain clear documentation on steps taken towards collections on all accounts.

• Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.

• Provide notification to our internal sales partners regarding collection issues.

• Assess risk by researching and examining credit history and reports.

• Perform account reconciliation as needed.

• Review credit hold reports and release orders as appropriate.

• Work with the internal billing team to help resolve billing disputes.

• Perform other assigned tasks necessary to support the success of the department.

Ihr Profil

• A minimum of 5 years of experience in collections with 2+ Years in Construction Industry Preferred

• Strong customer service skills and interpersonal communication skills.

• Strong mathematics, verbal, and written communication skills.

• Ability to effectively communicate information and present solutions to a customer.

• The ability to operate computers and relevant computer software. Experience utilizing Get Paid is a plus.

• Ability to prioritize needs in a fast-paced environment.

  Physical Requirements and Work Environment

• This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.

• Repetitive motion of wrists, hands, and/or fingers.

Wir bieten Ihnen

We offer great family-friendly benefits to full-time associates:

• Healthcare plans

• Dental & vision

• Paid time off

• Paid parental leave

• 401(k) retirement savings with company match

• Professional and personal development programs

• Opportunity to become a shareholder

• Employer-paid short- and long-term disability

• Employer-paid life insurance for spouse and dependents

• Robust wellness program

• Gym reimbursement

• Employee Assistance Program (EAP)

  We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Kontakt

Learn more at https://www.cooper-electric.com/

Cooper Electric Supply, LLC is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us, Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.