Solution Business Analyst

Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.

We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors., We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.

Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.

We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.

Ihre Aufgaben

We are seeking a highly skilled and motivated Business Analyst to play a key role in analyzing business processes, identifying areas for improvement, and implementing IT solutions that enhance efficiency, compliance, and productivity. The ideal candidate will work closely with IT and business teams to ensure seamless integration of systems and alignment with business goals. This role involves providing recommendations, managing resources, and ensuring project success through effective coordination and communication. Strong problem-solving abilities, IT systems knowledge, and client relationship management will be critical for success. Your responsibilities would be:

• Collaborate with business process owners to understand, document, and analyze business needs, requirements and processes, identify gaps and areas for improvement.

• Design functional solutions to meet business, technical and CSV requirements

• Work closely with the technical teams, developers or external vendors.

• Maintain a comprehensive overview of IT systems and how they integrate with business processes, ensuring solutions meet both technical and business needs.

• Act as a key point of contact for business partners and technical teams

• Provide functional advice and support to other IT teams, ensuring smooth system integration and process continuity.

• Work with cross-functional teams to drive system and process integration improvements.

• Provide regular status reports related to the analysis of business processes and implementation of solutions and/or present proposed solutions to the high leadership

• Contribute to resource planning related to the implementation of IT recommendations.

• Ensure that weekly status reports are delivered, keeping leadership informed on project progress and outcomes.

• Drive continuous improvement through metrics analysis and trend reporting, ensuring ongoing optimization of business processes and IT systems.

• Proactively identify and implement "best practice" processes and configurations, ensuring system efficiency and process standardization.

• Participate in cross-functional knowledge sharing within the organization to promote a consistent approach to system development and configuration.

Ihr Profil

• Bachelor's or master's degree in business, computer science, informatics, or a related field.

• 2-5 years of experience in a Business Analyst role, preferably within a global IT environment.

• Solid overview of IT systems, infrastructure, and their interaction with business processes to ensure alignment of IT solutions with business requirements.

• Excellent analytical skills, with the ability to identify gaps, propose solutions, and drive process improvements.

• Excellent client relationship management skills with a focus on customer service and satisfaction.

• Ability to work independently while managing multiple demands and enhancements

• Strong communication skills, both verbal and written, with a demonstrated ability to work effectively in a multicultural environment.

Kontakt

Annamária Gordiaková

annamaria.gordiakova@arcondis.com

HR and Operations Specialist