Field Service Engineer (f/d/m)

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Ihre Aufgaben

The Advanced Field Service Engineer for Beckman Coulter Diagnostics is responsible for Installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems. This position is part of the Field Service Team and will be remote around Darmstadt, Germany. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team and report to the Regional Service Manager responsible for Customer Support. If you thrive in a supporting role and want to work to build a world-class Customer Service organization-read on.

In this role, you will have the opportunity to:

• Installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems

• Compliance with the relevant regulations such as MPG, MedGV and VDE as well as the Beckman Coulter quality regulations

• Brief instruction of users in the laboratory and answering technical questions from our customers

• Close cooperation with colleagues from the sales, application, service hotline and service scheduling departments

• Organization and optimization of the personal spare parts inventory

• Timely completion of all administrative tasks such as recording customer service reports using Service Max

• Compliance with internal processes in accordance with Beckman Coulter work instructions

Ihr Profil

• You have completed training as a technician and/or MTLA or comparable training in the natural science / technical field 2+ years of experience.

• Strong technical knowledge (mechanics/electronics)

• You bring very good communication skills as well as sound PC and German/English knowledge as further prerequisites for this challenging task.

• Willingness to travel, valid driving license class B

  It would be a plus if you also possess previous experience in:

• Experience in a technical service organization ideally in the health care business

• Applicable knowledge of regulations and standards concerning IVDs