Leander Haller, System Engineer (PIPELINE DV-Beratung GmbH

deLink GmbH was founded in 1998 by experienced IT experts in Stuttgart. For more than 20 years, we have been reliably and creatively seeking and finding custom-fit solutions for our customers' requirements., We are looking for a working student to support our domain team in our Mannheim office as soon as possible.

deLink GmbH was founded in 1998 by experienced IT experts in Stuttgart. For more than 20 years, we have been reliably and creatively seeking and finding custom-fit solutions for our customers' requirements. Since 2007, our company headquarters have been located in the beautiful Hanseatic city of Hamburg. From here, we always have a view of what our customers throughout Europe currently need and will need in the future for the successful realisation of their web and internet projects.

Ihre Aufgaben

We are looking for part-time support for our domain and IT team as soon as possible. You will be responsible for the implementation of standardised domain and IT processes in our office in Mannheim., Since 2007, our company headquarters have been located in the beautiful Hanseatic city of Hamburg. From here, we always have a view of what our customers throughout Europe currently need and will need in the future for the successful realisation of their web and internet projects.

Your tasks:

• Acceptance and processing of enquiries and orders regarding domains (registration, purchase, sale, modification, deletion)

• Dealing with SSL certificates: Consulting, generation, validation, deployment and installation

• Processing support requests from the ticket system, by e-mail and by telephone

• Maintenance of product-relevant documents and prices

• Handling of payment transactions and correspondence with registries and registrars worldwide in various currencies and languages

• Monitoring of registration conditions and implementation of updates

• Verification and validation of documents such as HR statements, powers of attorney, trademark certificates

• Maintenance of workflows and internal documentation as well as the helpdesk for customers,

• Processing of inquiries and orders concerning domains (registration, purchase, sale, modification, deletion)

• Create and maintain DNS zones

• Processing support requests from the ticket system and via e-mail

• Maintenance of product-relevant documents and prices

• Administration of company profiles at registries and registrars worldwide in various currencies and languages

• Verification and validation of documents such as HR statements, powers of attorney, trademark certificates

• Updating registration conditions

• Maintenance of workflows and internal documentation as well as the helpdesk for customers, Since 2007, our company headquarters have been located in the beautiful Hanseatic city of Hamburg. From here, we always have a view of what our customers throughout Europe currently need and will need in the future for the successful realisation of their web and internet projects.

  Your tasks:

• Adaptation and updating of existing PHP modules

• Test and optimization of existing processes and workflows

• New and further development of interfaces

• Maintenance of workflows and internal documentation as well as the helpdesk for customers

Ihr Profil

We are always looking for new team members and motivated freelancers who want to enrich our team. Apply now - also on your own initiative - with your CV and a short letter of motivation by email to jobs@delink.de.,

• Talent and common sense are more important to us than good grades or your educational background.

• Professional experience in active customer support is desirable, but not mandatory. During the training phase, you will learn everything that is necessary to perform the job.

• Enjoy communicating with customers, in a team and across departments

• Computer skills and user competences as well as interest in the IT or internet industry

• Structured way of working, self-organisation and reliability

• Language skills: German (fluent), basic written and spoken English, other foreign languages an advantage,

• You are studying for a bachelor's or master's degree in a related field such as (business) computer science, system administration, mathematics, data science, etc., or you are studying something completely different and would like to make a lateral move into the IT industry.

• Your schedule offers enough freedom for 15 to 20 working hours per week

• Enjoy communicating with customers, in a team and across departments

• Computer skills and user competences as well as interest in the IT or internet industry

• Structured way of working, self-organisation and reliability

• Language skills: German (fluent), basic written and spoken English, other foreign languages an advantage,

• You are studying for a bachelor's or master's degree in a related field such as (business) computer science, system administration, mathematics, data science, etc., or you are studying something completely different and would like to make a lateral move into the IT industry.

• Your schedule offers enough freedom for 15 to 20 working hours per week

• PHP & MySQL knowledge is required. Basic knowledge in LINUX commands and administration as well as HTML & CSS advantageous.

• Enjoy communicating with customers, in a team and across departments

• Structured way of working, self-organisation and reliability

• Language skills: German (fluent), basic written and spoken English, other foreign languages an advantage, Whether you are an early riser or a morning person - with us you work at the time of day that suits you best.

Wir bieten Ihnen

This is what we offer:

• Flexible working hours

• Office space in Mannheim

• We provide all the necessary equipment and licences

• Part-time possible (50% or more)

• Paid further training

• Company bike

• Flat hierarchies in our team

• Freedom of design & personal responsibility, This is what we offer:

• Flexible working hours

• Office space in Mannheim

• We provide all the necessary equipment and licences

• Company bike

• Flat hierarchies in our team

• Freedom of design & personal responsibility,

• We pay a flat rate of EUR 100.00 for trial work days, including travel and departure costs. In the case of full remote jobs, the trial work can of course also be carried out remotely., You will receive a Swapfiet bike for your commute, a modern laptop (Windows or MacOSX) and a tree for your forest to offset CO2 at Treedom.

  The advice and implementation at deLink is always impeccable and the communication uncomplicated and professional. Questions are answered within a very short time and problems are always solved promptly. Jan-Tay Duong, Development (FRILO Software GmbH)

  Great, thank you as always for the great support :) Yannik Schanz, Corporate Communications Management Digital Media (Handelsgesellschaft für Baustoffe mbH & Co. KG)

  Thank you very much! As always, fast and reliable. Best service :) Leander Haller, System Engineer (PIPELINE DV-Beratung GmbH)

  You guys are just great. I really appreciate our many years of cooperation! James O. Readon (Media Design)

  Thank you again for your support today. This has once again strengthened my decision to move the domains to deLink! Markus Henzler, Head of IT (WALTER KNOLL AG & Co. KG)

  We have been working with Delink for more than 12 years now and are always pleased to see how goal-oriented and uncomplicated we are helped again and again and how our wishes are put into practice 1:1, if possible at short notice - that simply deserves a mention! Christian Buchenthal and Gerd Buchenthal, Managing Directors (Lobraco Akademie GmbH)

Kontakt

Send us a few words about yourself and your current CV to jobs@delink.de.