Cognizant's delivery model infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results. Be one of our change-makers and join the success story: we are looking for a
**Customer Engineer (d/f/m)**
Location: Germany, nationwide (hybrid)
## **The** **Opportunity**
We are seeking a highly skilled and motivated Customer Engineer (d/f/m) with extensive expertise in GitHub and all GitHub enterprise-level Microsoft products. The ideal candidate will play a crucial role in supporting our customers leverage GitHub’s full potential to enhance their software development processes and improve their overall productivity.
## **Your Key Result Areas**
- Provide expert-level technical support and guidance to enterprise customers on
- GitHub, Azure DevOps and associated Microsoft technologies.
- Assist in the design, implementation, and optimization of GitHub and Azure DevOps
- setups tailored to the specific needs of each client.
- Conduct comprehensive training sessions and workshop for customers, covering best practices, advanced features, and integration techniques.
- Develop and maintain technical documentation of IPs, including guides, tutorials, and troubleshooting resources.
- Stay up to date with the latest GitHub and Microsoft technologies, continuously improving knowledge and skills.
- Participate in customer meetings and provide on-site support when necessary.
- Demonstrate strong accountability and customer obsession
## **Your Qualification**
- Proven experience with GitHub and Azure DevOps in an enterprise environment.
- Strong understanding of version control systems, CI/CD pipelines, DevOps practices and the Agile methodology
- Experience with the most popular automation tools in the market
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and presentation skills.
- Ability to travel as needed to meet with customers and attend industry events.
## - Fluent German and English
## - Strong experience with GitHub, GitHub Advanced Security, Azure DevOps, Visual
- Studio, and other Microsoft development tools.
- Knowledge of cloud computing and infrastructure as code (IaC) principles.
- Familiarity with scripting languages such as YAML, PowerShell, Python, or Bash
## **Nice to have:**
## - Knowledge of Kubernetes, AKS (Azure Kubernetes Services), Kubernetes security, Helm Charts, GitOps, Azure cloud platform (IaaS and PaaS)
## - GitHub Copilot
## o AI programming assistant that helps write code faster and with less effort
## - GitHub Codespaces
## o Instant, configurable development environments in the cloud.
## **At Cognizant, taking care of employees is a priority:**
- You can pursue innovative career tracks and opportunities here
- You can enhance your professional development through education and dedicated training
- We’ll give you the skills you need to keep pace with the changing workplace while our compensation, health insurance benefit and gym membership discount to help you stay healthy and plan for the future.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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